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Cameron Magusic

Cameron Magusic reports back from Hacker Exchange’s San Francisco study tour 

It’s Saturday afternoon. The rain drizzles down in a steady beat as the Uber driver negotiates the city’s infamously intense traffic while a disconcerting country/rap hybrid song plays on the radio.

I was recently in San Francisco, or ‘SF’ as the locals call it, on an entrepreneurship, innovation and technology study tour provided by Hacker Exchange, which enables uni students to take their ideas and businesses out into the real world and pitch them in front of leading entrepreneurs and businesspeople. 

It was remarkable to witness the diversity of our group – 30-odd in number, supposedly the largest in Hacker Exchange’s three-year history. All sorts of ages, cultural backgrounds, degrees and Australian locations were represented in the group, making for one heck of a program. 
Week one covered the nuts and bolts of what it means to run a startup, with access to some of the latest best practice on: prototype thinking with Eun-Joung Lee, principal at Prototype Thinking Labs; lean start-up approaches with Ryan MacCarrigan, founding principal at LeanStudio; market research with Matthew Kwong, a Hacker Exchange facilitator and former participant; growth marketing with Guillaume Dumortier, CEO of The Growth Concierge and the importance of resilience with Dave McManus, product growth specialist and one of many expat Aussies in the program. 

As a matter of fact, as one of the speakers said during the program, it’s hard to go anywhere in Silicon Valley (not a ‘real’ location but these days defined to include everything from Sacramento in northern California through to Monterey, west of Fresno) without bumping into an Australian. Recent numbers are hard to come by, although one estimate from 2015 put the number at 20,000 Aussie software engineers in the Bay area. 

One of those Aussie software engineers who we met was Sam Henderson at Atrium, a legal services firm. One thing I noticed about Sam and indeed about the other Aussies was their drive to succeed in their chosen hustle: there weren’t about to be any half-chances let slip if these people had anything to do with it. 

This was emphasised by McManus, who told our group of emerging entrepreneurs that we’ve got to put ourselves out there and ‘have a crack’ if we wanted anything to happen. 

Week two saw the group take part in more site visits, including the Mecca of Silicon Valley: Google. Our host, Devin Mancuso, whose Americanised accent still reveals an Adelaidean twang after four years in the Valley, made the point early on that Google is very much a veteran among young bucks, and is looking for ways to stay fresh. 

Another other notable site visit was to the University of California Berkeley Skydeck accelerator program, which is working with Humm, an Aussie-born medtech start-up improving memory function and raising a whole lot of cash. 

A key takeaway for me as a non-tech person was how tech people strongly bought into an Agile mindset in developing their products. To me, this is reminiscent of the ‘kill your darlings’ mindset in the creative world. 

For example, Mancy Mau, product designer at web analytics company Mixpanel told the group as part of a panel session that “the easiest and quickest way to get feedback (about anything) is to show people”, whether that’s part of an internal demo, MVP, beta release or something else. 

John Ngoi, owner and founder of Decimal Software and an award-winning app developer told us as a self-admitted perfectionist that “being a perfectionist is good for product managers” but there is a balance to strike between having something 100% ready and getting stuff out there. 

In all, it was a whirlwind trip that I would attend again in a heartbeat. 

Cameron Magusic attended Hacker Exchange’s San Francisco study tour with support from RMIT Activator and the Global Experience Office.

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