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Q&A with Macquarie University innovation expert, Dr Lara Moroko

Jim Eggleton

Innovation Intelligence caught up with Dr. Lara Moroko, Adjunct Fellow, Faculty of Business and Economics, Macquarie University, to discuss Australia’s innovation ecosystem, landscape, and capability.

Why should we be thinking of Australia's total innovation capability (e.g. HR, processes and infrastructure) in terms of an “ecosystem”? How does it help in understanding and heightening the country’s innovation output? 

My favoured definition of innovation is a new idea, that creates value (for the innovator and the user) and can be executed (see: Kastelle, 2012). When an innovator is part of a healthy ecosystem, access to resources, knowledge and other organisations they need for the successful execution of the idea is both possible and supported. So, having a clear view on the nature of Australia’s ecosystem, it’s generative hubs, weak spots and participants is critical to understanding how output can be improved in general and for specific sectors and regions.

What are some KPIs (MoEs) for judging the "health" of the country’s innovation ecosystem? What are some of the issues associated with collecting data for these KPIs? 

Some work has been done by the MIT Lab for Innovation Science and Policy on proxy metrics for judging the health of ecosystems via innovation and entrepreneurship capacity. Two of their simple measures for ecosystem outputs are number of start-up enterprises established each year, via business registration (E-Cap, an entrepreneurship measure) and number of research publications and patent applications (I-Cap, an innovation measure). Those ecosystems that have high levels of both tend to be productive and thriving. For example, on a global scale, Australia ranks very highly for entrepreneurship (new businesses), but is comparatively poor in terms of patent applications per capita.

While these measures are easy to collect, they are retrospective and don’t shed any light on what should be addressed to improve the connections, vibrancy, velocity or value of the ecosystem. In the Australian example, the metrics don’t help us unpick whether the number of new businesses is high due to an inherently entrepreneurial business culture or the perceived tax advantage of running a small business.

What are some of the things innovation hubs (and think-tanks etc.) need to be doing more of / less of to ensure meaningful contributions to society's needs? 

There are three big areas of improvement for most innovation. The first is upskilling prospective and current investors. While a lot of effort is put into upskilling entrepreneurs to secure investment, little or no effort is put into improving and expanding the investor base. This means that in many ecosystems there is a small pool of investors with specific mandates that only serve a subsection of the potential ecosystem, skewing development into areas of investor focus, rather than areas of greatest societal benefit. 

The second is the tendency for institutions within the ecosystem to replicate programs, structures and processes that have worked elsewhere. Support appropriate for an ecosystem heavy in fin-tech entrepreneurs may be a bad match for ag-tech or social entrepreneurs, for example. Innovation hubs can improve the positive impact on ecosystem health by firstly understanding the needs of the existing and latent entrepreneurial talent and the unique advantages of the region, rather than assuming what works in Silicon Valley will also work in Sydney, Melbourne or Hobart.

The third is to deliberately collaborate with other institutions to be a positive force for structural change in their local system. Outperforming ecosystems tend to have the benefit of policy initiatives such as favourable tax treatment of R&D spend, flexible planning permissions for concentrated innovation zones, public funding of seed funding for discovery, prototyping, commercialisation and internationalisation, etc. Generating these conditions, locally, is beyond most individual institutions, but can be achieved through the coordinated, collective effort of the ecosystem.

What are some big issues affecting startups' ability to reach their full potential? 

The biggest issues I see startups struggle with is lack of deep curiosity about their market and business. While this may seem counter-intuitive given the zeal of most founders, there two manifestations of this common in underperforming startups.  

The first is a poor understanding of the market for their product, service or experience, i.e. a lack of “product/market fit”. Many startups flounder when they don’t do the hard yards in iterating their initial idea until it makes sense to an addressable, profitable market.

 The second is lack of understanding of how their business should be structured given what the market is willing to pay and the resources they can access. Whether through inexperience, poor advice or lack of mentorship, I see startups with an amazing market offer for a clearly defined customer segment but no idea how to turn an innovation into a viable business.

Both these issues can only be addressed if the founders are willing to be coached and have the intellectual humility to move beyond the early forms of their market offer and business structure.  

How important is "cross-pollination" of ideas on innovation, say between government, academia and industry, to our innovation ecosystem reaching it fully potential and why? 

There is an emergent understanding of the importance of this “quadruple helix” of government, industry, universities and entrepreneurs/public. These groups interact, combine and recombine for a healthy and growing ecosystem. This seems particularly important when an ecosystem is being deliberately created. In recent research, my colleagues and I mapped the birth of a new ecosystem hub. Government provided a policy change that attracted co-funding with a university and industry partners. The university and industry set strategy and provided training and networking for the entrepreneurs/public. University academics and entrepreneurs/public provided the IP for innovation, which was co-developed, tested and scaled with the university and industry. If you remove any of the strands of the helix, pathways in the ecosystem are broken and individual actors are effectively cut off from the resources and skills they need.

What are some challenges facing innovators in commercialisation of their novel ideas?

Pitfalls in the path to commercialisation and scale are well understood, at the founder and startup level. Getting and acting on the right advice and mentoring, attracting flexible and timely funding, curating an appropriate team with deep skills and the ability to multi-task, plus beating competing innovations to market are just a few of the known challenges. In Australia, the startup ecosystem is well supported through university based and commercial incubators, open networks and supporting entities, such as the Sydney School of Entrepreneurship. However, there are some additional challenges stemming from the structure of our ecosystem. For example, quality and quantity of venture capital is comparatively low (ranked in the bottom quintile of developed ecosystems).

Furthermore, Australian universities have world class researchers in almost every field, yet research-based IP commercialisation – also known as tech transfer – is surprisingly modest. Factors such as inconsistent support (investment, mentoring and resources) and policies relating to tech transfer have led to no Australian universities being ranked in the top 100 most innovative universities globally and only four universities featuring in the Asia Pacific top 100.

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